The world’s greatest innovators rely on Calspan, as evidenced by our track record of successfully providing high-quality independent engineering design, test, and research services for more than 70 years. We are proud to offer innovators a wide array of engineering services to support their game-changing innovations.

We are looking for a full-time Information Technology Support Specialist to support operations by assisting users with installing, configuring, and operating personal computer equipment and integrating PC systems into local-area and wide-area networks.

This position is onsite at our newly renovated River Park Plaza location in St. Paul. 

• Provide support to internal end users to diagnose and resolve hardware and software issues. Respond to telephone calls, email, and personnel requests for technical support. Maintain support log for all activities.
• Instruct users in equipment, application and operating system functions, research and answer technical questions, and develop/update user manuals.
• Perform and/or coordinate PC repair and maintenance with vendors; set up new or relocated computer equipment; maintain trouble logs; confer with vendor specialists to solve problems.
• Remain current with system information, changes and updates. Confer with staff, users, and management to establish requirements for new systems or modifications.

Preferred Education / Experience: 

• Associates in Computer Science or related discipline
• 3+ years’ experience or;
• A combination of education and experience equivalent to the above

Preferred Knowledge / Ability:

• Computer hardware and software, including applications and programming
• Microsoft applications, help desk software, installation & support experience with engineering software such as Solidworks, Autodesk, Ansys
• Strong customer service focus

Why join Calspan?

Be Calspan Culture

At Calspan, we promote an environment that empowers employees and encourages innovation. Our management team enables a strong sense of teamwork with each endeavor, where successes are shared and lessons are learned. The company’s talent brand, “Be Calspan”, incorporates our company values to Be Inclusive, Accountable, and Innovative and our commitment to drive every individual to - Be Developed, Be Balanced, Be Connected, Be Community and Be Recognized. Our culture promotes a positive atmosphere and a competitive can-do method of action.

Great Benefits = Happy, Committed Employees 

Retaining great talent is as important as finding it, so at Calspan, we take our employee value proposition of Be Calspan quite seriously. To us, that means offering competitive compensation, comprehensive benefits, recognition programs, and promotional opportunities. Our benefits include: Health Insurance, Health Savings Accounts, Flexible Spending Accounts, Dental Insurance, Vision Insurance, Life Insurance/Accidental Death & Dismemberment, Short-Term/Long-Term Disability, 401(k), Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Universal Life Insurance Policy, Paid-Time Off, Company-paid Holidays, Bereavement Leave, Jury Duty, Military Leave, Employee Assistance Program, Educational Assistance Reimbursement , and Pet Insurance.

Calspan is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Calspan supports safe and drug free workplace through pre-employment background checks and drug testing.

Must be authorized to work in the United States.